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Macy's

New York

4.4 (80.6k) department store
Closed

Macy's Herald Square flagship is celebrated as an iconic 11-floor shopping destination, renowned for its historic wooden escalators, expansive fashion and beauty departments, and sweet treats like Sunday Morning Cinnamon Rolls. During the holidays, the store transforms into a seasonal spectacle featuring legendary outdoor window displays, grand facade bows, and the indoor Macy's Holiday Square artisan market. Shoppers also flock to exclusive seasonal attractions, including Holiday Lane, Santa letter-writing stations, and dedicated Thanksgiving Day Parade pop-up shops.

Commenters share intense holiday nostalgia and excitement, viewing Macy's as an essential, dreamlike stop during NYC's Christmas season. Praise frequently centers on specific treats like the cinnamon rolls and the charm of the historic escalators, though some shoppers warn about high seasonal prices and occasional inconsistencies with beauty counter engraving policies. A minority of viewers express skepticism about big-box retail shopping, but general sentiment remains overwhelmingly festive.

  • Visit the exterior facade to view the iconic holiday window displays and oversized decorations.
  • Ride the famous historic wooden escalators spanning through the upper floors.
  • Stop by the second floor for freshly baked Sunday Morning Cinnamon Rolls.
  • Browse the lower-level Macy's Holiday Square for local artisan crafts and seasonal gifts.
  • Check out the dedicated Thanksgiving Day Parade pop-up shop for exclusive character memorabilia.

Summaries are created based on reviews, notes, and social media posts.



Monday10:00 AM – 9:00 PM
Tuesday10:00 AM – 9:00 PM
Wednesday10:00 AM – 9:00 PM
Thursday10:00 AM – 9:00 PM
Friday10:00 AM – 10:00 PM
Saturday10:00 AM – 10:00 PM
Sunday11:00 AM – 9:00 PM

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