




Maca Helado & Café
CDMX
Located in Escandón directly across from the Metrobús station, Maca Helado & Café specializes in customizable soft-serve ice cream alongside coffee and taro frappés. Customers can build medium cups featuring up to two flavors—ranging from classic choices to creative matcha and taro—paired with up to eight diverse toppings. The shop also provides a relaxed setting with outdoor umbrella tables.
While commenters frequently praise the ice cream as a personal favorite with reasonable prices and highlight items like the carrot cake, overall sentiment is mixed. Feedback is heavily weighed down by complaints regarding poor customer service and reports of overwhelmed management. Some patrons also noted unexpected Sunday closures and inquired about dairy-free or vegan options.
- Customize a medium cup with two soft-serve flavors and up to eight toppings.
- Try signature offerings like matcha soft serve, taro frappés, and carrot cake.
- Enjoy outdoor seating with umbrella-covered tables across from the Metrobús.
- Check ahead on operating hours to avoid unexpected Sunday closures.
- Anticipate potential customer service delays during peak hours.
Summaries are created based on reviews, notes, and social media posts.
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